A Charter Freight focus is on improving the service level that our clients are able to deliver to their customers. Our mission to exceed our customers’ expectations will lead us to profitable growth. We take cost out of the pipeline by managing the flow of products and information with a chain-wide view.
Our basic philosophy is that the distribution business is a simple business. At every opportunity, we strive to simplify and take complexity out of the system. Our customized solutions are very straightforward. We invest our resources in information systems and training of our personnel. Both of these investments allow our people to perform to their maximum capabilities.
We have an extremely capable and well-trained management, supervisory, and customer service team. We emphasize training, team building, and internal growth by promoting from within our organization.